They're so fantastic at Elite...it's like calling a friend, so friendly, so amazing, and so helpful. Whenever I have a question and need an answer...they really simplify it for you.


Melissa Ahmann
L.A. Vie l'Orange
Los Angeles CA




We are confident that every interaction you have with our distinguished support team will be a positive experience. We always welcome your feedback. Please complete the evaluation form below and share with us any additional thoughts
or suggestions regarding your recent support experience.


* Technician's Name:
* Company Name:
Your Name:
* Phone Number: - - ext
Your e-mail address:

* denotes required information


1. Did your technician offer his or her name before beginning the call? Yes No N/A
2. Did your technician assist you in a friendly and professional manner? Yes No N/A
3. Was your technician able to determine your problem in a logical manner? Yes No N/A
4. Did your technician seem knowledgeable of your problem and able to offer an efficient solution? Yes No N/A
5. Was the information presented to you in a clear and understandable way? Yes No N/A
6. Was your technician able to solve your problem during your initial call? Yes No N/A
If No, did he or she follow up with you in a timely manner? Yes No N/A
7. Did your technician seem focused on assisting you and able to help you solve your problem in a caring and responsible manner? Yes No N/A
8. Did your technician seem willing to help you, or offer other resources if he or she was unable to provide a solution to your problem? Yes No N/A
9. Were you satisfied with the support provided by your technician? Yes No N/A
Please add any additional comments, questions or suggestions below: